Payments

Refund & Cancellation Policy

Effective September 22, 2026

Rental payments, deposits, cancellations, and move-out obligations are governed by the resident’s signed agreement and applicable Florida law. This policy explains our general process and does not replace the agreement.

Rent payments

Rent pays for the right to occupy the rented room during the applicable rental period. Rent for a period in which occupancy has been provided is generally not refundable, except where the signed agreement or law requires otherwise.

Duplicate or erroneous payments

If you believe a payment was duplicated, charged in error, or submitted for an incorrect amount, contact Amjin LLC promptly. We will review the payment ledger and processor record. Approved refunds are returned to the original payment method when practicable. Bank-processing times may delay when funds appear.

ACH payments

ACH payments may remain pending for several business days. Do not submit a second payment solely because the first payment is still processing. Returned or failed ACH payments may remain due and may be subject to charges only when authorized by the signed agreement and law.

Security deposits

Security deposits are handled separately from rent. Any return, deduction, notice, or claim concerning a deposit will be handled according to the signed agreement and applicable Florida requirements.

Cancellation and move-out

Prospective residents should contact Amjin LLC immediately if plans change before move-in. Current residents must provide notice and complete move-out responsibilities as required by their signed agreement. Stopping an automatic payment does not cancel the agreement or eliminate an amount legally due.

Requesting a review

Contact Amjin LLC at [email protected] or 904-345-0679. Include your name, property or room, payment date, amount, and the reason for the request. Do not send bank account or routing numbers by email or text.